Terms of Service

1. About Classonix

Classonix is a cloud-based school and educational institution management platform designed to help institutions manage administrative and operational activities, including student records, attendance, fees, receipts, staff management, finance, inventory, payroll, and related workflows.

Classonix provides software tools to assist institutions with their administrative processes. Classonix does not make academic, financial, employment, disciplinary, or other decisions on behalf of your institution.

2. Eligibility

You may use Classonix only if you are legally capable of entering into a binding agreement.

If you create or manage an account on behalf of a school, academy, company, or other organization, you represent that you have the authority to accept these Terms on behalf of that organization.

You are responsible for ensuring that all users accessing your organization's account are authorized to do so.

3. Account Registration

To use certain features of Classonix, you may be required to create an account.

You agree to:

• Provide accurate and current information.
• Keep your login credentials confidential.
• Use appropriate security practices for your account.
• Notify us promptly if you believe your account has been compromised.
• Ensure that users added to your organization have appropriate permissions.
• Be responsible for activity performed through your account.

You must not share individual login credentials between users where separate user accounts are provided.

Classonix may suspend or restrict an account where we reasonably believe that the account has been compromised, misused, or used in violation of these Terms.

4. Your Data

You retain ownership of the information and data that you submit, upload, or otherwise provide to Classonix through the Service ("Customer Data").

Customer Data may include information such as:

• Student information
• Parent or guardian information
• Attendance records
• Fee and payment records
• Staff information
• Payroll information
• Inventory information
• Financial records
• Academic or administrative information
• Other information entered by your organization

You are responsible for ensuring that you have the appropriate rights, permissions, and lawful basis to collect, use, and provide such information to Classonix.

You authorize Classonix to process Customer Data as necessary to provide, maintain, secure, and improve the Service.

5. Responsibility for Student and Staff Information

Classonix is a software provider and does not determine what information your institution collects about students, parents, teachers, employees, or other individuals.

You are responsible for:

• The accuracy of information entered into the Service.
• Obtaining any necessary permissions or consents.
• Using personal information in accordance with applicable laws and regulations.
• Controlling access to sensitive information through appropriate account permissions.
• Removing access for users who are no longer authorized to use the system.

You should not enter information into Classonix that you are not legally permitted to collect or process.

6. Acceptable Use

You agree to use Classonix only for lawful purposes and in accordance with these Terms.

You must not:

• Use Classonix for unlawful, fraudulent, or abusive activities.
• Attempt to gain unauthorized access to another account or system.
• Circumvent security or access controls.
• Interfere with the operation or availability of the Service.
• Introduce malware, viruses, or other harmful code.
• Reverse engineer, decompile, or attempt to extract the source code of the Service except where applicable law expressly permits it.
• Copy, reproduce, resell, or redistribute Classonix without our written permission.
• Use the Service to send unlawful, deceptive, threatening, or abusive communications.
• Use Classonix to violate the privacy or rights of another person.
• Use automated methods to abuse or overload the Service.
• Attempt to access data belonging to another customer.

We reserve the right to investigate suspected violations and take appropriate action.

7. Subscriptions and Plans

Classonix may offer free and paid subscription plans.

The features, limits, prices, billing periods, and other conditions associated with each plan may be displayed on the Classonix website or within the application.

We may change subscription features or pricing from time to time. Where required, we will provide reasonable notice before material changes to an existing paid subscription take effect.

Your continued use of a paid Service after the effective date of a change constitutes acceptance of the updated pricing or terms, subject to applicable law.

8. Free Plan

Classonix may provide a free plan with limited features, usage limits, student limits, messaging allowances, or other restrictions.

We reserve the right to modify or discontinue the free plan at any time, subject to applicable law.

The free plan is provided without a guarantee that it will remain available indefinitely.

9. Fees and Payment

Paid subscriptions must be paid according to the pricing and billing terms presented at the time of purchase.

You agree to provide accurate billing information and authorize the applicable payment provider to process charges associated with your subscription.

Unless otherwise stated:

• Subscription fees are payable in advance.
• Taxes, duties, or other applicable governmental charges may be added where required.
• Your subscription may be suspended if payment is unsuccessful or overdue.
• Classonix is not responsible for additional fees charged by banks, payment processors, telecommunications providers, or third-party services.

10. Messaging Services

Classonix may provide integrations or features for sending notifications through services such as WhatsApp, SMS, email, or other communication channels.

Messaging services may be subject to:

• Third-party provider policies.
• Message delivery limitations.
• Per-message or usage-based charges.
• Template or approval requirements.
• Regional restrictions.
• Changes imposed by the relevant messaging provider.

Classonix does not guarantee delivery of every message.

Where messaging charges apply, you are responsible for applicable usage charges associated with your account.

You are also responsible for ensuring that you have the necessary permissions or lawful basis to send messages to recipients.

11. Third-Party Services

Classonix may integrate with third-party services, including payment providers, messaging providers, hosting providers, analytics services, authentication providers, or other external platforms.

Your use of third-party services may be subject to those providers' own terms and privacy policies.

Classonix is not responsible for the availability, security, functionality, policies, or actions of third-party services that are outside our control.

Changes or interruptions to third-party services may affect related Classonix functionality.

12. Data Accuracy and Backups

You are responsible for maintaining the accuracy of information entered into your account.

While Classonix may implement reasonable measures to protect and maintain Customer Data, you should maintain appropriate independent records or backups of critical information where necessary.

Classonix does not guarantee that data will never be lost, corrupted, altered, or temporarily unavailable.

13. Service Availability

We aim to provide a reliable and secure Service, but we do not guarantee that Classonix will always be:

• Available without interruption.
• Free from errors or defects.
• Available at all times.
• Compatible with every device, browser, operating system, or third-party service.

The Service may occasionally be unavailable due to maintenance, upgrades, security measures, technical issues, infrastructure failures, or circumstances outside our reasonable control.

14. Intellectual Property

The Classonix software, website, interface, design, branding, logos, trademarks, documentation, code, features, and other materials provided by Classonix are owned by or licensed to Classonix and are protected by applicable intellectual property laws.

Your subscription gives you a limited, non-exclusive, non-transferable right to use the Service during your subscription period in accordance with these Terms.

Nothing in these Terms transfers ownership of Classonix intellectual property to you.

You retain ownership of your Customer Data.

15. Feedback

If you provide suggestions, ideas, feature requests, recommendations, or other feedback regarding Classonix, you agree that we may use that feedback to improve or develop the Service without compensation or obligation to you, provided that such use does not disclose your confidential information.

16. Suspension and Termination

You may stop using Classonix at any time.

We may suspend or terminate your access if:

• You materially breach these Terms.
• You fail to pay applicable fees.
• Your use presents a security or legal risk.
• You engage in fraudulent, abusive, or unlawful activity.
• We are required to do so by law.
• Continuing to provide the Service becomes impractical or commercially unreasonable.

Where reasonably possible, we may provide notice before suspension or termination.

Upon termination, your right to use the Service will end.

17. Cancellation

You may cancel your subscription according to the cancellation options provided through your account or by contacting Classonix support.

Cancellation may prevent future subscription charges but does not automatically entitle you to a refund for amounts already paid, except where required by applicable law or expressly stated in the applicable plan or refund policy.

18. Data After Termination

Following termination or cancellation, access to Customer Data may become unavailable after the applicable retention period.

You are responsible for exporting or downloading your data before terminating your account if you wish to retain a copy.

Classonix may retain certain information where reasonably necessary for legal compliance, fraud prevention, security, dispute resolution, accounting, or other legitimate business purposes.

19. Confidentiality

Each party may receive confidential information belonging to the other party.

The receiving party agrees to use reasonable measures to protect confidential information and to use it only for purposes related to the relationship between the parties.

Confidential information does not include information that:

• Is publicly available without breach of these Terms.
• Was already lawfully known by the receiving party.
• Is independently developed without use of confidential information.
• Is lawfully received from a third party without confidentiality restrictions.

20. Security

Classonix takes reasonable technical and organizational measures designed to protect the Service and Customer Data.

However, no online system can be guaranteed to be completely secure.

You are responsible for maintaining secure passwords, controlling user access, and taking reasonable precautions when using the Service.

You should notify Classonix promptly if you discover suspected unauthorized access or a security vulnerability affecting your account.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Classonix is provided on an "as is" and "as available" basis.

We make no warranties that the Service will meet every specific requirement of your institution or operate without interruption, errors, or defects.

Classonix does not provide legal, accounting, tax, financial, educational, employment, or other professional advice through the Service.

You remain responsible for decisions made using information generated or stored through Classonix.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Classonix and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

This may include loss of profits, revenue, business opportunities, goodwill, or data.

To the extent permitted by law, Classonix's total liability arising from your use of the Service will be limited to the amount you paid to Classonix for the Service during the applicable period preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

23. Indemnification

You agree to defend, indemnify, and hold harmless Classonix and its owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your misuse of the Service.
• Your violation of these Terms.
• Your violation of applicable laws or regulations.
• Your infringement of another person's rights.
• Customer Data or content submitted through your account.

This obligation applies to the extent permitted by applicable law.

24. Changes to These Terms

We may update these Terms from time to time.

When we make material changes, we may provide notice through the Service, by email, or by posting an updated version on the Classonix website.

The updated Terms will become effective on the date stated at the beginning of the revised Terms.

Your continued use of Classonix after the effective date constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

25. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in Pakistan, unless applicable law requires otherwise.

Any disputes arising from or relating to these Terms or the Service will be subject to the jurisdiction of the competent courts of Pakistan, subject to applicable law.

26. Force Majeure

Classonix will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, acts of government, war, civil unrest, internet or telecommunications failures, power outages, cyberattacks, infrastructure failures, labor disputes, or failures of third-party providers.

27. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue in effect.

28. Entire Agreement

These Terms, together with any applicable Privacy Policy, subscription terms, refund policy, and other policies expressly incorporated into these Terms, constitute the agreement between you and Classonix regarding your use of the Service.

29. Contact Us

If you have questions about these Terms or Classonix, you can contact us through the contact information provided on the Classonix website.

• Classonix
• Website: classonix.com
• Email: info@classonix.com
• Address: 613, Aibak Block Garden Town, Lahore, Punjab

By using Classonix, you acknowledge that you have read, understood, and agreed to these Terms of Service.